Julie Kennon

Moves management sounds like it refers to the macarena or the twist, but it refers to the process of categorizing your donors based on the donor journey or cycle, and what your nonprofit can do to move them from “Hey, I’m interested” to “I’ll donate...

If you’re a nonprofit looking for new software, you’re likely overwhelmed by the options. There are so many questions to ask and decisions to make.

How often? Often enough that they remember you. But not so often that you bug them. And make sure you have the most engaging message. And there’s a good time of day to send them. Like Goldilocks, your job is to find the answer that’s just right.

Whew, it’s hard to cut through the clutter. (Take it from someone in marketing!) You get it, because you’re trying to write fundraising emails that highlight your mission and get engagement. And it’s a crowded field.

Of courseyou want anyone at all to visit your nonprofit website. And of course you want them to understand your mission and see how they can support you. Right? That’s why you have that bright green donation button on your home page.

Buying new technology is not for the faint of heart. You’re making a decision that will impact every facet of your nonprofit’s ability to engage your donors and raise money…no pressure there.

Did you make it out to Denver for NTEN’s Nonprofit Technology Conference in April? We were so pleased to be invited to speak on a subject we know well!

It’s hard to miss the headlines about ChatGPT and artificial intelligence. AI can personalize customer service and ChatGPT can write a term paper (or a blog post, but I promise I’m human!) in a snap, but what does this latest tech craze mean for...

Screech! Stop right there, with misconception number one. Apple Pay and Google Pay and Venmo are not payment methods. Misconception number two? They’re not even payment gateways. So what are they?

Not all nonprofits are the same, and there’s no one-size-fits-all technology option. There are a lot of nonprofit CRMs, and the best one for your nonprofit is determined by the features that will make donor management and fundraising easier for you....