What’s New in CharityEngine: May 2025 Product Enhancements

New tools to personalize advocacy, spotlight generosity, and speed up your batch entry.

What’s New in CharityEngine: May 2025 Product Enhancements

This month’s updates are all about building stronger connections—between you and your donors, your advocates and elected officials, and your team and the tools they use every day. From smarter reporting to faster batch entry, we’re giving you more ways to make every action count. 

Rotating Advocacy Messages for Greater Impact 

Identical messages from advocates can easily be filtered or overlooked by elected officials. That’s why we’ve added the ability to include multiple subject lines and message versions for each advocacy action. 

Now, when supporters take action, CharityEngine automatically rotates through your message variations, making every message a little different and a lot more likely to get noticed. 

Tip: For high-volume campaigns, rotating messages helps you avoid spam filters and keep your outreach feeling personal—making it more likely your message gets read and taken seriously by decision-makers.

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Public P2P Comments That Inspire Giving 

Let donors speak from the heart—and let their words motivate others. 

Donors contributing to peer-to-peer fundraising pages can now leave a comment that will display alongside their gift. These public notes create social proof and visible support for the fundraiser’s mission, inspiring more people to give. 

Tip: Encourage fundraisers to ask friends and family for not just donations but notes of encouragement. It adds momentum and builds community around your campaign. 

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New Reports for Smarter Fundraising Strategy 

Solicitor Gift Performance Report 
See how much each solicitor is raising with a brand-new report designed to help you track and motivate performance across your team. 

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Lapsed Donor Report 
Gauge how successful your reengagement campaigns have been with a clear view of how many lapsed donors are returning to give again. 

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Tip: Use both reports together to measure not only who is bringing in gifts, but which segments of your donor base are reactivating—so you can double down on what’s working. 

Faster Event Setup and Check-In 

It’s now quicker to launch and manage events in CharityEngine. From the event details screen, you can create or access a registration form with just a few clicks—no need to jump to another part of the platform. This update simplifies your workflow and makes it easier to get events off the ground. 

We’ve also improved how you view attendee information. Custom registration details like dietary restrictions and t-shirt sizes now appear directly on the registration listing screen, so your team has everything they need for a smooth and personalized check-in experience. 

Tip: To speed up check-in, segment your attendee list in advance and assign team members to each group. With key details visible at a glance, each station can check in guests faster and more smoothly. 

Faster Batch Entry Process

You no longer have to wait for one batch to finish processing before starting another. After entering a batch, simply choose Background processing mode. The batch will queue and complete automatically while you move on to the next. 

Tip: During high-volume periods, like end-of-year giving, this feature helps your team stay productive and focused—without bottlenecks. 

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These updates are designed to give you greater flexibility, faster tools, and more ways to inspire action across every part of your fundraising and advocacy efforts. 

As always, thank you for partnering with us to make CharityEngine even better.