There you are, logging into your CRM to check recent transactions. You see a huge increase in donations, but with rising alarm, you note that most of them are for $5. You know that’s a hallmark of thieves testing stolen credit cards, and with dismay, you notice that some of those transactions were approved. You – and that innocent person – have been the victim of a fraud attack.
No matter what it looks like, being the victim of a fraud attack is scary and can have significant consequences.
CharityEngine has been keeping nonprofits safe from fraud attacks since 2010. We’ve shared some best-practices advice about nonprofit fraud, but today we want to get a little more specific and delve into the fraud protection we offer CharityEngine clients.
If you’re not a client, keep reading. We might just change your mind!
Let’s say you aren’t a client or you haven’t yet gotten our Advanced Fraud upgrade. There are still some steps you can take to keep your nonprofit safe from fraud. This is the list of five dos and don’ts we share:
We remind clients that fraudsters can change their IP and email addresses often. Identifying them can be a time-consuming process if you’re investigating more than five attempts at a time. This is where CharityEngine’s Advanced Fraud Protection will provide the best time savings and impact!
If the dos and don’ts DO give you a headache, and you’re a CharityEngine customer, you’ve got a patent-pending, practically priceless option right in front of you. Changes in technology mean we're constantly updating our offerings to be at the forefront of security.
Advanced Fraud Protection is the highest, most effective level of fraud protection there is. Only CharityEngine offers security tools specific to fundraising, built to respond to the attacks that are most likely to threaten our clients.
Standard anti-fraud practices and recommendations we offer include:
The benefits of using Advanced Fraud Protection are significant. This feature:
CharityEngine’s Advanced Fraud Protection is a suit of armor for your nonprofit. Not only does the technology protect you from fraud, but you have our teams working overtime to keep you safe.
If you have this protection enabled and you’re wondering how to access it, we’ve created a step-by-step guide for clients.
You might be thinking you’re pretty safe. You’re not some gigantic, widely known nonprofit that could attract scammers.
You’d be so wrong.
By your nature, by our advice, by what everyone will ever tell you about running a nonprofit, you’re going to make it easy to give. This makes you vulnerable.
So, you might think, if stolen cards are being tested on my nonprofit, they’re not stealing from me, they’re actually donating a couple of dollars and then using the stolen card elsewhere. Do I really have to worry about all this advanced protection?
Indeed! Here is how fraudulent activity can hurt your nonprofit:
So clearly, focusing on fraud protection helps your nonprofit in many ways.
And while we are on the subject…
In addition to minimizing threats, CharityEngine’s Gateway Failover protects you from inoperability caused by payment processors, whether intended or accidental. A true insurance policy against gateway interruption, Gateway Failover automatically and seamlessly rolls over to a secondary gateway if the first ever goes down for any reason.
CharityEngine is the partner nonprofits need to avoid being the victim of a fraud attack. If you’d like to “turn on” advanced protection, contact your account manager and request it. If we’ve piqued your interest in how safe you feel when you’re a CharityEngine client, ask to see our software in action.