At CharityEngine, we're all about making your life easier while helping you drive better results. Whether you're managing sustainer programs, crafting targeted email campaigns, or fine-tuning your donation pages, our latest updates are here to help.
We've packed in some seriously powerful tools designed to save you time, provide deeper insights, and enhance donor engagement—so you can focus on what you do best: making a difference.
Let’s take a look at what’s new!
We’ve enhanced our popular Sustainer Dashboard to help you gain better control over your sustainer programs. With this update, you can now drill down on most widgets and access crucial new metrics, such as active and passive churn and lost revenue by media channel. The updated dashboard also includes new widgets showing your sustainer collection rate by payment method, including credit card, ACH, PayPal, and Digital Wallets.
These metrics offer a comprehensive view of your program's health, helping you make data-driven decisions. Whether you're looking to reduce churn or pinpoint areas for improvement, this out-of-the-box dashboard provides the insights you need at your fingertips.
Do you need to target members of your opt-in list with a focused offer or appeal without enrolling them in a continuous communication loop? Now you can with our List Members Communication Series. The "List Members" communication series allows you to use your opt-in lists for one-time communication workflows. Say you want to send your newsletter subscribers a three-part email sequence promoting another program-specific newsletter; this feature makes it easy. It streamlines the process, saving you time while ensuring your audience receives meaningful, targeted messages.
We’re giving you more flexibility in managing your peer-to-peer (P2P) fundraising pages by allowing you to reorder donation ask strings. Now, you can adjust the visibility of donation amounts by placing the "Other" option at the end, potentially encouraging higher donation amounts. This small tweak can make a big difference by influencing donor behavior and maximizing contributions to your cause.
Say goodbye to the hassle of manually recreating dropdown lists for every web form! Our new dropdown list template allows you to create and save custom dropdown lists for multiple forms. For example, frequently used lists, such as states or regions, can be created once and applied to as many forms as needed. This enhancement saves time, making the creation process smoother and more efficient for your team.
These September enhancements empower your nonprofit with time-saving tools, offer critical insights, and help you better engage your donors. We're excited to see how these updates improve your fundraising efforts and overall experience with CharityEngine.
Stay tuned for more updates—our commitment to delivering the most comprehensive and user-friendly platform is stronger than ever!