CharityEngine Blog

Introducing SustainerIQ: Collect More Monthly Gifts Without Extra Effort

Written by Meliha Zekovic | Thu, Nov 7, 2024

Monthly giving programs are a powerful way to build ongoing support and secure lasting donor relationships. CharityEngine has developed SustainerIQproprietary subscription billing technology created to help nonprofits effortlessly increase monthly giving revenue. 

For decades, the for-profit sector has perfected the technology to reliably collect monthly subscription fees. With SustainerIQ, we’re bringing that same technology to nonprofits, applying it to monthly giving to ensure nonprofits can capture every dollar that their donors intend to give,says Philip Schmitz, CEO of CharityEngine. 

What is SustainerIQ?

SustainerIQ empowers nonprofits to increase monthly giving revenue by as much as 30%, all without additional fundraising effort. By reducing transaction declines and automating critical processes, SustainerIQ keeps donations flowing steadily, helping nonprofits maximize their monthly gift collection rates and drive greater impact with ease. 

Why Nonprofits Choose SustainerIQ 

While the industry average collection rate ranges from 70-85%, SustainerIQ helps nonprofits achieve an impressive 90%+ collection rate. This difference can mean substantial gains, from thousands to millions of dollars over time, depending on the scale of your monthly giving program. With just 50 monthly donors, recovered revenue alone can cover the cost of CharityEngine.

Key Features That Drive Monthly Giving Success 

  • Guaranteed 90%+ Collection Rate: Boost your recurring donations and transform your monthly giving impact by capturing a larger share of monthly revenue.  
  • Automated Card Updates: Ensure donations remain uninterrupted with automatic card updates for expired or lost cards, freeing up your team from manual follow-ups. 
  • Smart Resubmissions for Declined Transactions: Declined payments don’t have to mean lost donations—SustainerIQ’s intelligent retry system works to recapture these funds. 
  • Automated Reactivation Communications: Re-engage lapsed donors seamlessly with out-of-the-box workflows designed to bring them back into your monthly giving program. 
  • Monthly Giving Health Metrics: Track essential metrics like collection rates, churn, and donor engagement to optimize your program’s effectiveness. 

Built to Boost Impact, Trusted by Nonprofits 

SustainerIQ is more than just a billing tool; it’s designed to help nonprofits retain donations and strengthen long-term donor relationships. By eliminating common barriers to monthly giving success, nonprofits can focus on advancing their mission without worrying about declines or missed payments. 

Curious how much more you could collect with SustainerIQ? Connect with a CharityEngine expert for a free, personalized analysis. 

Learn more at CharityEngine.net/SustainerIQ.